Channeltivity - Intemittent Application Availability – Incident details

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Intemittent Application Availability

Resolved
Degraded performance
Started 8 months agoLasted about 11 hours

Affected

Channeltivity Service

Degraded performance from 8:11 AM to 6:36 PM, Operational from 6:36 PM to 7:33 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved. We've identified the cause and will be rolling out a permanent fix in the next few days.

  • Monitoring
    Monitoring

    The mitigation has been applied and we're monitoring the results.

  • Investigating
    Investigating

    Starting at 08:11 am GMT-0500 on April 26th, 2024, some Channeltivity customers started experiencing intermittent availability and slow load times within the application service. We are investigating with Microsoft and working on mitigating the issue. Customers can expect intermittent downtime during this period.